There are a few things Move It Pros and Muscles cannot move. Pretty much anything that requires more than two people or traditionally specific items that require professional movers or waste disposal companies.
Move It offers Damage Protection to protect your stuff in the unlikely event something is damaged during your Move It, including water damage, scratches, marks, tears, breakage, etc.
Move Its automatically come with $250 of damage protection (see below for exceptions). If you'd like to add additional protection, you can do so before you complete booking your Move It.
You can increase the amount of protection with additional $250 in coverage for only $5.
In the event that damage occurs to your item(s), please fill out this form to start a claim.
Please Note: Damage protection only applies to items being transported and cannot be modified once your Move It has started.
You must report any damage within 14 days of the Move It. During the damage claim process you must respond to action items within 30 days, failure to do so will result in nullification of the claim.
In the unlikely event that there is damage to your home (walls, floors, ceiling, etc.) your Move It is protected via our commercial liability insurance. We do not require an additional purchase for this protection.
In the event that damage occurs, please Contact Us to start a claim.